Purple Frog Tenants eHandbook
Moving into a property of your own for the first time might seem daunting. There’s suddenly lots of different things that you have to think about and organise. But there’s no need to stress.
We’ve put together this guide to help you settle in and make your stay in a Purple Frog house as smooth and enjoyable as possible.
Some of the advice in this guide relates only to properties managed by Purple Frog. If you pay your rent directly to your landlord then it is likely that they manage your house directly, so you should follow their instructions.
Welcome
Hello and welcome to your new home! The information on this webpage is designed to help you make the most of your stay in a Purple Frog property.
Hopefully, you won’t experience any maintenance problems in your house. If you do, please visit our online maintenance guide, where you can report any non-emergency maintenance issues.
Alternatively, you can contact our maintenance team by calling your local office. Our team will get things sorted for you, as soon as possible.
The first few days of July/August/September are very busy, with lots of people moving house on the same day but we will endeavour to get things done as soon as possible.
We hope you enjoy living in your new home and look forward to seeing you soon.